PRINCIPLES in BUSINESS: understanding the principles that shape exceptional organisations

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THE FUNDAMENTAL COACHING FRAMEWORK

Welcome...
For first time visitors, this page outlines the fundamental coaching framework that Principles in Business (PiB) relies upon in its engagement with clients. PiB itself is aptly named, since it captures our central premise: that is, that in observing traditional business organisations, we typically see three operational principles - the conventional precepts to business survival and prosperity. The fundamental framework against which those precepts live or die is what PiB is all about...

TRADITIONAL BUSINESS MODELS: 3 CONVENTIONAL PRECEPTS

  1. SKILLS & KNOWLEDGE - the level of effectiveness in creating, producing and distributing the product or service
  2. SYSTEMS - the tools used to operate the business and improve efficiency
  3. INFRASTRUCTURE - the capital employed to house, fund, support and grow the tangible environment

NON-PRESCRIPTIVE MODELS: OUR FUNDAMENTAL PREMISE

Business cannot be conducted without THE HUMAN FACTOR – not humans themselves, since that is self-evident - but one fundamental premise: that state of mind either supports or negates the effectiveness of 1, 2 and 3 above.

Every element requires human activity and involvement - indeed, all the above cannot exist in isolation to the creativity, ideas, decisions (and subsequent actions) of human beings. Through state of mind, we see the reality - the culture of the business, for good or ill. And the culture is expressed through the level of healthy functioning (and ultimately through viability and profit) that stamps the business for what it is.

THE PRINCIPLE OF THOUGHT

State of mind (or more accurately the coaching towards recognition and understanding of it) is not about behaviour modification, positive thinking, or learnt techniques such as visualisation or repeated mantras. Helpful as those approaches are, their efficacy, such as there is, is determined by state of mind.

State of mind is about That We Think - that is, our capacity to create explicit and implicit attitudes. And while there is considerable empirical evidence on the profound effects of implicit (unconscious) and explicit (conscious) attitudes, the connection between attitude and the fundamental thing that determines it, state of mind, is little understood.

Unlike personality, attitudes frequently change as a function of experiencing and understanding State of Mind. Without that understanding, we rely on a number of rationales to explain our way of being in the world. For example, that certain inherited personality traits dictate our 'style' - or that circumstances, background, education and gender influence the way life is for us.

For PiB, all those things are symptoms of our conditioned thinking, and thus minor players in a much bigger and broader context. Put simply, that we think brings those things to life. We (literally) create our personal reality though our thinking - and our thinking is a consequence of our state of mind. Healthy or unhealthy, what we think IS. Consciously or unconsciously, it becomes our personal culture. Inside organisations, it reveals itself as:

  • Staff Turnover - absenteeism, recruitment and re-training levels.
  • Performance and Productivity - the negative or positive end results of either overt or covert attitudes in the workplace.
  • Initiative and Creativity - whether it exists at all and is actively encouraged. Or whether it is stifled by the status quo and a compliance with 'the way we do things around here'.
  • Inclusion - that is, the level to which employees feel valued, listened to and 'part of the whole' - contributing happily to day-to-day business in the workplace.
  • Working Relationships - that people relate well, support each other, openly express their views and value the views of others. Alternatively, stress, anger, frustration, outright conflict and 'cliques' are endemic.
  • Leadership - how the leader (at every level) manages, mentors and presents him or herself on a consistent basis. Or conversely, whether he or she presents an unclear picture, gives mixed messages or micro-manages.
  • Clear Values - the extent to which people see, understand and actively support the overall purpose and values of the company.

THE FRAMEWORK IN CONTEXT

The PiB approach relies on a body of knowledge that has brought about measurable and sustainable change to some of the most economically and socially impoverished communities worldwide. In response, much of the corporate sector has come onboard, successfully adopting and implementing its central premise to engage meaningfully in leadership training, team development, mid to senior level management and executive coaching.

The approach itself draws upon three principles, referred to as Mind, Consciousness and Thought. Through these principles we discover a disarmingly simple but very profound truth - that we think. And as a result of that discovery, a recognition that 'our reality' is a very powerful, singular, and limited perspective. With coaching, we become cognisant of our conditioned thinking, expressed through the attitudes, assumptions, judgements and behaviours that ultimately serve us well - or distance us from the very goals we seek.

THE PURPOSE BEHIND COACHING

Coaching has one purpose. That is, to develop a critical mass of understanding to execute significant and sustainable change - either in the individual, the group or team - or in the culture of the organisation itself. With that end in mind, we seek to facilitate change at a deeper level, drawing out self-awareness (consciousness) and awareness of others. In this way, mutual understanding of the positions we take, the stances we hold, and the deeply embedded conditioning that influences the personal reality we and others create; is recognised. More than momentary recognition however, we seek to create an aware and healthy environment; collectively or individually.

...ITS STRUCTURE & DIRECTION

The structure and direction of coaching is directly connected to our stated purpose - again, to develop a critical mass of understanding to execute significant and sustainable change. Sustainable is the operative word - thus the topics or issues on the table are less relevant than the state of mind we bring to them. It therefore stands to reason that topics, discussions or reflections will lead us in unknown directions - perhaps appearing to be inconclusive. That is the nature of our training model. Rather than delivering pre-packaged learnt outcomes, in which our clients emulate someone else's world view (even ours), the PiB coaching concept seeks to initiate a far more sustainable outcome - insightful, personal self-knowledge. It is a transformational process, a marked and distinct change from traditional coaching methodologies.

Day in, day out, State of Mind IS THE BUSINESS - and we disregard, ignore or fail to see it at our peril. It is a connection that many individuals, companies and communities across the globe have already made. We invite you to join them and experience first-hand what can be achieved.

David Bodman
Dip Teach, Grad Dip Special Ed, BA, B Psych